Omilia, a technology company specializing in artificial intelligence applied to customer service, started an independent operation in Brazil, with local leadership, a dedicated team and its own sales and service strategy.
The move comes shortly after an investment round of US$67 million, around R$342 million, led by Expedition Growth Capital. The company reports annual recurring revenue in excess of $60 million.
According to the company, the Brazilian conversational AI market currently totals US$371 million and could reach US$1.5 billion, with estimated growth of 35% per year.
